Tour Guide

Pleasant Prairie, WI 60064

Posted: 04/18/2019 Industry: Administrative/Clerical Job Number: 35853036 Pay Rate: $10.25/hour

At Instaff, our success depends on you! That s why we set you up to succeed from day one. From our commitment to finding you the right-fit job, to our training and benefits programs, Instaff gives you the tools you need to build the future you want! We know that our clients success, as well as our own, depends on treating our employees with respect and care. We call it partnership with a purpose. Join the Instaff team today!

Job Title:

Tour Guide

Job Type:

Temp to Hire




Pleasant Prairie, WI


1 st shift

Pay Range:



Escorts groups of people through industrial establishment and may receive cash from customers in payment for goods, stocks merchandise by performing the following duties.

Job Duties and requirements:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem from time to time.

  • Food safety or quality responsibilities within job. All staff are responsible for reporting food safety and quality issues to those that can initiate action.

  • Responsible for the quality of the work and implementation of the food safety/quality procedures applicable to the processes that they perform.

  • Drives Tour Train containing guests of Jelly Belly Candy Company on the inside tour route in the Distribution Center. Explains various processes and operation of machines along the tour route.

  • Entertains and informs visitors about the confectionery process and products, company history and other items of interest.

  • Describes features of interest and lectures concerning production processes, history of organization, and factory layout.

  • Responsible for training new Tour Guides and Temporary Tour Guides.

  • Issue hair nets/caps and safety devices to visitors.

  • Assumes responsibility for safety of tour group.

  • Maintains courteous and professional demeanor when dealing with customers and ensures customers receive high quality service.

  • Perform various duties in the retail store as needed, including stocking and tour responsibilities. May include cashiering.

  • Weighs bulk items, compiles printed list and displays cost of customer purchases and tax on monitor screen.

  • Quotes price and describes features of items.

  • Investigates and resolves customer complaints.

  • Stocks shelves, marks price on items and keep area net and clean.

  • Takes inventory of merchandise to identify items to be replenished.

  • Receives, opens, and unpacks cartons or crates of merchandise, checking invoice against items received as needed.

  • Leads way along specified route and explains various processes and operation of machines.

  • Describes features of interest and lectures concerning production processes, history of organization, and factory layout.

  • Inspects tour information desk, tour staging areas and tour route to ensure that supplies are stocked and sanitation and safety meets prescribed standards.

  • Directs customers and guests to desired locations and answers questions.

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Upon arrival to the Instaff job post, please click the Apply Online button and apply directly to the job. You will be asked to establish a username and password, and upload your resume, as well as, complete our job application. This alerts our recruiters that you are interested in the job ! Please ensure all your contact information is correct so that we may contact you right away! Submissions with inadequate contact information unfortunately cannot be considered. Submitted resumes and applications remain in our database for consideration for other current and future openings.

InStaff, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is a nationwide leader in light industrial staffing. We provide temporary workers primarily to call centers, distribution and logistics customers needing a flexible workforce. To learn more about our services, visit
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