Robotic Field Service Technician

Pewaukee, WI 53072

Posted: 08/16/2018 Industry: Technical Job Number: 35823706

At Instaff, our success depends on you! That s why we set you up to succeed from day one. From our commitment to finding you the right-fit job, to our training and benefits programs, Instaff gives you the tools you need to build the future you want! We know that our clients success, as well as our own, depends on treating our employees with respect and care. We call it partnership with a purpose. Join the Instaff team today!

Job Title:

Robotic Field Service Technician

Job Type:

Direct Hire




Pewaukee, WI 53072



Pay Range:

Based on Experience

Job Duties:

  • Provide the technical expertise required for service, programming, assistance, and service of robotic cells, including mechanical repair, planning/writing of programming code as necessary, to ensure the end product meets functional goals expected of the product on required schedules.

  • Work with the Assembly Supervisor to provide support of projects in the shop. When assigned as "lead tech" to projects, keep the Service Manager informed on the project so he can ensure coverage on projects when lead tech is out of the plant on other assignments.

  • Follow all established customer service procedures and practices (i.e. telephone log of service calls, trip report log and file, reference file of Service Manuals and "Engineering Bulletins" from Fanuc or other robot vendors) to maintain an orderly reference file in Customer Service Office. This also includes necessity to maintain a clearly documented record of software files for his/her service work that can be easily accessed by any technician to restore a cell in the field.

  • Assist with quotation/proposal for service, related spare parts, and/or service of capabilities of robotic or flexible automation products of the company and realistic costs in terms of manpower expenditures and equipment/software requirements to achieve these goals.

  • Carry out other tasks and assignments as requested by Service Manager.

  • Utilize various software programs available within Company to perform regular duties pertaining to the position.

  • May be required to back up other technicians on service calls or with Robotic Systems Assemblies in the shop.

  • Work with all robot technicians to transfer any new technical information that has been received or learned in the shop, field, or training class.

Job Requirements:

  • Associate s degree (A.A.) or equivalent from two-year College or technical school offering specialized robotic training is a plus; or three to five years related experience and/or training; or equivalent combination of education and experience.

  • Ability to read, analyze, and interpret common scientific and technical journals. Ability to respond to common inquiries or complaints from customers in a polite and professional manner. Ability to effectively present information to top management, public groups, and/or boards of directors.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  • Must have and maintain a valid driver s license and maintain a good driving record. *

  • Must have a valid credit card. **

  • Must be at ease working with others of essentially equal or even greater technical expertise and experience of an effective manner.

  • Must be able to travel.

  • Must have the ability to make independent, advanced and technological decisions with projects while maintaining communications with Project Managers to complete project and customer satisfaction.


  • Weekly pay

  • Direct Deposit or Pay Card (Visa)

  • Longevity and holiday pay

  • 401K plan

  • Medical, dental, vision, and life insurance available for employee and family

Want the fastest response from us?

Upon arrival to the Instaff job post, please click the Apply Online button and apply directly to the job. You will be asked to establish a username and password, and upload your resume, as well as, complete our job application. This alerts our recruiters that you are interested in the job ! Please ensure all your contact information is correct so that we may contact you right away! Submissions with inadequate contact information unfortunately cannot be considered. Submitted resumes and applications remain in our database for consideration for other current and future openings.

InStaff, a Brand of BG Staffing, Inc. (NYSE American: BGSF), is a nationwide leader in light industrial staffing. We provide temporary workers primarily to call centers, distribution and logistics customers needing a flexible workforce. To learn more about our services, visit

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