Customer Service Manager
Hartland, WI 53029
At Instaff, our success depends on you! That s why we set you up to succeed from day one. From our commitment to finding you the right-fit job, to our training and benefits programs, Instaff gives you the tools you need to build the future you want! We know that our clients success, as well as our own, depends on treating our employees with respect and care. We call it partnership with a purpose. Join the Instaff team today!
Job Title: Customer Service Manager
Job Type: Full time
Location: Hartland, WI 53029
Days/Hours: Mon-Fri 8AM-5PM
Pay Range: $21.00 per hour
Monitoring the team s performance
Assisting the team by performing the tasks with them
Helping with training and development
Helping to hire new staff
Reporting to senior management / personnel when required
Communicating with Customers both verbal and in writing.
Processing purchase orders and production orders from customers, Sales staff, and other facilities.
Entering job information into order entry systems for the production of job tickets, shipping documents, box labels, and other paperwork that directs production process for print jobs.
Assisting in job planning.
Working closely with manufacturing to ensure best production methods are used. Working with customers to streamline file, copy, and information transactions between the company and the customer.
Attending meetings and assist in clear lines of communication.
Ensuring that production schedules are updated with current job information.
Preferred Knowledge, Skills and Abilities:
Possess knowledge of printing processes.
Bachelor s degree in Business Management
3 + years experience in customer service
Direct Deposit or Pay Card (Visa)
Longevity and holiday pay
Medical, dental, vision, and life insurance available for employee and family
Want the fastest response from us?
Upon arrival to the Instaff job post, please click the Apply Online button and apply directly to the job. You will be asked to establish a username and password, and upload your resume, as well as, complete our job application. This alerts our recruiters that you are interested in the job! Please ensure all your contact information is correct so that we may contact you right away! Submissions with inadequate contact information unfortunately cannot be considered. Submitted resumes and applications remain in our database for consideration for other current and future openings.