Customer Service Manager

Hartland, WI 53029

Post Date: 03/21/2018 Job ID: 35810604 Industry: Executive/Management

At Instaff, our success depends on you! That s why we set you up to succeed from day one. From our commitment to finding you the right-fit job, to our training and benefits programs, Instaff gives you the tools you need to build the future you want! We know that our clients success, as well as our own, depends on treating our employees with respect and care. We call it partnership with a purpose. Join the Instaff team today!

Job Title:

Customer Service Manager

Job Type:

Temp-to-Hire

Order#:

35810604

Location:

Hartland, WI 53029

Days/Hours:

Mon-Fri 8AM-5PM

Pay Range:

$21.00 per hour

Job Duties:

Delegating tasks

Monitoring the team s performance

Assisting the team by performing the tasks with them

Helping with training and development

Completing paperwork

Handling complaints

Helping to hire new staff

Reporting to senior management / personnel when required

Communicating with Customers both verbal and in writing.

Processing purchase orders and production orders from customers, Sales staff, and other facilities.

Entering job information into order entry systems for the production of job tickets, shipping documents, box labels, and other paperwork that directs production process for print jobs.

Assisting in job planning.

Working closely with manufacturing to ensure best production methods are used. Working with customers to streamline file, copy, and information transactions between the company and the customer.

Attending meetings and assist in clear lines of communication.

Ensuring that production schedules are updated with current job information.

Job Requirements:

Preferred Knowledge, Skills and Abilities:

Possess knowledge of printing processes.

Bachelor s degree in Business Management

3 + years experience in customer service

Benefits:

Weekly pay

Direct Deposit or Pay Card (Visa)

Longevity and holiday pay

401K plan

Medical, dental, vision, and life insurance available for employee and family

Want the fastest response from us?

Upon arrival to the Instaff job post, please click the Apply Online button and apply directly to the job. You will be asked to establish a username and password, and upload your resume, as well as, complete our job application. This alerts our recruiters that you are interested in the job! Please ensure all your contact information is correct so that we may contact you right away! Submissions with inadequate contact information unfortunately cannot be considered. Submitted resumes and applications remain in our database for consideration for other current and future openings.


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